Delivery & Returns
Shipping & Delivery
For products that are in stock, we ship within 1 business day from the time you place your order. We ship via FEDEX/UPS/USPS or your preferred account. Customers will be able to opt for the carrier of their choosing. FOB Los Angeles, California however, there is a handling fee per order of $1.50, no matter how big your order is.
Exceptions to Our Shipping and Delivery Policy
The following exceptions will require extended shipment and/or delivery times:
Products that are normally stocked but that are temporarily out of stock.
Products that are not normally stocked and must, therefore, be specially made.
Under such circumstances, you will be emailed or contacted regarding the specifics of your situation.
Delays in Shipping
On occasion, we may experience an unforeseen delay in the shipment of your order. In such a case, you will be notified via email by CCS when delayed shipments become ready to ship, we will email you unless you contact us and choose to cancel any portion of your order that has not been shipped.
*Standard Shipping: FedEx Ground.
*PO Box Shipping: We can not deliver to PO Boxes. During checkout, please be sure to provide us with a physical shipping address.
*International Shipping: We ship worldwide. F.O.B. Los Angeles, California, US.
Returns & Replacements
How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 15 days of your purchase and pay a 25% Restocking Fee. This will be deducted from your refund. We also do not refund or credit the original shipping and handling that you paid on the order.
1. Please fill the online RMA form, click here.
Some items can not be returned if coil cable has been damaged in your testing, stripped wires or jacket, coil body cut to length or altered will not be accepted for return. Also, orders made in our Custom Coils page or Quoted as Custom Coil Cord with custom body (III) or Ends (I and V) lengths do not qualify for return, unless there's a manufacturer defect or coil body and ends lengths are a CCS standard size coil cable, the restocking fee will apply.
Exchanges are accepted when buying different cable AWG (gauge) or wire conductors ONLY and they're not been ordered them from our Custom Coils page or quoted as so. There's a 5% restocking fee for exchanges. We also do not refund or credit the original shipping and handling that you paid on the order.