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Payment Policy

Credit Cards

You may pay for your orders with major Credit or Debit Cards. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.

Generally, credit and debit card are not charged until we either ship the item(s) to you or confirm availability (at which time you will be charged only for the goods we have actually shipped along with any applicable taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order. If you ordered a custom coil cable, you will be charged once a delivery date is confirmed.

At checkout, please carefully provide your exact name, billing address and telephone number that is on your credit card statement. Any incorrect information can cause a delay in processing your order. We also may need to verify the billing address and credit card owner for orders that have a delivery address that is different from its billing address and for large orders.


Wire Transfers

We accept wire transfer payments. Please contact our Customer Service at (800) 283-0521 for details and assist you in completing your wire transaction.


Checks

We accept personal checks and company checks only. When using these methods of payment, simply buy the items you would like to order and write your order number into the check's memo. Please include a copy of your itemized shopping cart printout and contact phone number with your payment. The order will not ship until check clears our bank. The orders from existing Net30 Accounts customers will ship immediately. We suggest you pay with any major card to avoid delays in processing your order.

Send Checks:

Coil Cable Specialist
1251 N Placentia Ave #115
Anaheim, CA 92806


Sales Tax Policy

We collect Sales Tax in California on the total amount of your order, based on California’s Orange County rates.

CCS is based in California and as an online retailer with a physical business presence in a particular state, such as business offices or distribution warehouses; we are required to collect sales tax for customers in California. Purchases from all other states than California will not be subject to sales tax; however, consumers who live in a state that collects sales tax are technically required to pay the tax directly to the state even when an Internet retailer doesn’t collect it. This is referred to as “use” tax rather than sales tax. If you’re a tax-exempt entity, you can take advantage of tax-exempt status for applicable purchases made at CCS by contacting Customer Service at 1-714-988-3589.


Store Credit

Store Credit used on Purchases are debited at the time an order is placed. Store Credit will automatically be redeemed to your purchase total, up to the total purchase amount. Store Credit doesn't have an expiration date and you can use them for multiple transactions as longest there are funds. Store Credit cannot be transferred or use it on other accounts. In the event of a Store Credit selection, remaining balance on the Store Credit will not be refunded in cash or any other type of payment, it must be used in CCS online store purchases only.


Credit Card Security

The CCS Security Guarantee protects you while you shop at the CCS Online Store, so you never have to worry about credit card safety. We guarantee that every transaction you make at the CCS Online Store will be safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at the CCS Online Store. Our servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape, Microsoft Internet Explorer, AOL and Apple’s Safari’s browser. This ensures that only the CCS Online Store can read your personal information. We reveal only the last four digits of your credit card numbers when confirming an order. We will, however, transmit the entire credit card number to the appropriate credit card company during order processing.

After you click on the “checkout” button, be sure that the website’s URL always begins with https://www.coilcablespecialist.com / The “s” in “https://” at the beginning of the URL means you are logging into a secure page. If the URL does not begin with https, you are not on any CCS page.

CCS has also obtained a digital certificate from Network Solutions, a leading provider of Internet trust services. When you enter a secured portion of our site, an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in a secure (encrypted) form to a CCS Web server, not to an unknown or unauthorized server.

This site is regularly tested and certified to pass the HACKER SAFE Security Scan. HACKER SAFE helps protect you from identity theft and credit card fraud. The “live” HACKER SAFE mark appears only when a website meets the HACKER SAFE standard.

Ultimately, your personal information is protected by the password you created when you registered for an account at CCS on the “Log-In / Quick Checkout” page. Please keep this password confidential. No representative of CCS will ever ask you for your password. The confidentiality of your password is yours to protect.